Hi All,
I'm running CUCM 8.6x and UCCX 8.5x and I have cucm is integrated with MS AD.
The problem is my company is about to migrate all users is this AD to another AD (new ip address, new search base, but all users information remain the same). But, I don't know to make this happened without any damages to my system.
The simple question is how can I achieve it ?
- If I delete the configured AD integration, all the users will be marked deleted and will be cleaned up in 24 hours, which means I will lose all users information and theri associations. This is doom. Although, all the users info is the same (userid, firstname,lastname,etc....), but I don't think it will work that smooth. I'm I right?
- Worse, these users are also UCCX agent/supervisor in UCCX. If these users are cleaned up, this means my contact centers is dead. My configuration will be all gone. This is also doom.
Does anyone know or have experieces doing this ?
I want to change ip adddress and search base of my AD and want to maintain all the end users configurations and their configuration/associations, and UCCX agent stuff.
Please advise, I really don't know how to make this happen.
Thanks in advance,
