The issue we are having with Jabber for iPhone 9.6 is a difference in how easy/difficult answering a Jabber call is.
On an iPhone running IOS 6.1.3, a Jabber call comes in, the user does the following:1. Swipes to Unlock 2. Enter Passcode 3. Press Answer or Decline button.
On an iPhone running IOS 7.x, a Jabber call comes in, the user does the following:1. Swipes to Unlock 2. Enter Passcode 3. Double click Home button 4. Find Jabber Application 5. Tab Jabber application to bring to front 6. Answer or Decline finally presents 7. Call goes to Voice mail because this process is way too much to simply answer the call.
The phones much auto lock after a certain amount of time because of the environment, so the users will hit this issue basically all the time. If the user does not try to start answering the call on the first ring, chances are that the user misses the call. Very stressful on the user.
Is there a workaround for this or fix in the 9.7 client?
