Hello,
This may be something simple that I am overlooking but I just cannot seem figure it out...
We have rolled out Collaboration Systems Release 10.5 with Prime Collaboration Provisioning 10.5 Standard in our lab for testing. I got Provisioning setup to the CUCM and CUCx without issue and it is pulling users in from our AD without a problem. My problem is...how do we configure the users to be able to utilize phones that have been auto registered by invoking self provisioning.
Let me explain what I have done:
We have been provisioning users by utilizing the "Enhanced Endpoint Service" option without a problem. In the endpoint configuration we have told it to just use a dummy MAC. Once the user is fully provisioned they can go to one of the auto registered phones and use the Self Provisioning IVR to claim the phone. This works great and the phone cycles and brings up the correct line and all. The problem is it leave these BAT devices with the dummy MAC in place since the CUCM sees the dummy device and the auto-reg device a two separate devices.
Is there another way to accomplish this task that I am just missing? I can see this being a very useful tool...there is just limited info out there that I can find.
Thanks in advance!
Dan
