06-18-2014 01:33 AM - edited 03-18-2019 03:05 AM
Dear all,
The endpoint are failed to upgrade from the TMS.
Based on the System Upgrade Activity Status, it reports as follows,
Unable to communicate with system
Event Postponed to 2014-xx-xx.
The event repeats for 48 times, and upgrade event is deleted finally.
Based on TMS page, the connectivity of the endpoint is Reachable on LAN.
The setting can be modified and the configuration templates can be updated by the TMS.
TMS configuration: Secure-Only Device Communication : OFF(Sorry, i have missed the information)
Endpoint configuration:
Provisioning
Address: <TMS IP>
ExternalManager protocol: HTTP
Best Regards,
Benjamin