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Cisco Prime Infrastructure 2.1 Upgrade from 1.3.0.20

Lovleen Arora
Level 1
Level 1

Hi,

We have a full fledged CPI 1.3.0.20 running with about 150-200 buildings worth of wireless data. We need to upgrade it to 2.1 version to make use of the 702W APs WPPs. The upgrade is failing in a boot loop again and again no matter what we do. We have setup CPI as a vm on vmware esxi 5.1. See the brief below of what we have tried:

Option 1: Inline upgrade: installed the patch on 1.3.0.20 (required for upgrade to 2.1), then download and install 2.1 upgrade file on it, and after it finishes the installation and goes for reboot, it starts boot loop.

Option 2: Migration option, Create a vm ova template on the esxi host for the 2.1 install from scratch. but here also, when its reboots after the final installtion, it ends up with the same boot loop. Has someone experienced this before, or atleast something you might want to share regarding this would be great.

Thanks

Lovleen

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