07-09-2014 10:08 AM - edited 03-16-2019 11:21 PM
Hi,
We have upgraded our call manager from version 8.5 to 10.5. Once after the upgrade we lost all the Ringtones and background images except the two default ringtone and background images. we got 8945 sccp phones(running 9-3-1 firmware) and 9951 sip phones(running 9-4-1 firmware). Both these phones lost these list. However the ringlist.xml is available in the tftp server with all the ringtones and the phones are pointed to the right tftp servers. I tried to restart the tftp servers and tried again, however that didn't help. we are using call manager 10.5 and h323 voice gateway. Could anyone please help on this.
Thanks
Barry