HiOur client unity connection server (version 8.0.3) cluster has two servers such as primary/secondary as attached.Based on my readings I know Unity Connection server cluster normally of types active/standby and active/ active, It looks there may b...
Hi router Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)CUBE-Version : 10.0.2SW-Version : 15.4.3.M1, Platform CISCO2901/K9 cucm 10.5.1.10000-7 We have our sip trunks registered with ITSP using the sip-ua authentication method, whenever the registra...
call manager 10.5.1.10000-7(2N Helios IP ) door system(2042)-> cucm->DX650(3513)Time stamp:16:23:27 Hi when call initiated from door system to user (DX650), it rings, once answered on the phone it disconnects the call and gives fast busy tone inst...
Cisco 7962SCCP42.9-3-1SR2-1SSystem version: 9.1.2.10000-28Maximum Number of Calls 6Busy Trigger 6 Hi all, The reception phone is unable to dial to transfer the first call when more than 1 call is queuing (for 2 calls). if they need to transfer the...
Hi , How do we setup the third party conference in S10 unit, It uses M3xx Media Server. As the sx10 unit didn't have the option available to do it. Appreciate your help on this. ThanksBarry
Hi Deepak,
I will check on the channels as you suggested. It could be a different vendor as you said I have attached the screenshot for your info, thanks for last reply and information.
Regards,
Barry
Hi Deepak,
I am looking for the similar step or feature, so that it will let our customers know that there are x people infront on their chat queue or x minutes to get them served. We are using uccx 10.6 and social miner 10.6(1)-860. Was the...
Hi Arundeep, Thanks for your reply and information. I have already integrated the UCCX with Social Miner. I got your point of replying to chat or email contacts using the social miner home page is not supported, if it is not supported why there...