We have recently migrated from CAD to Cisco Finesse. In CAD there was an option to use stealth mode, so the screen would not pop-up all the time when a call comes in.
We have noticed that in Cisco Finesse, the screen does not pop-up in Firefox and Chrome, but it does pop-up in Internet Explorer 8.
Does anybody know if there is a way to disable the pop-up in Internet Explorer on a user base ?
Thanks in advance,
Stefaan
