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Prime License Manager web page will not load

James Hawkins
Level 8
Level 8

Hi,

I have a CUCM 10.5(1)SU1 cluster comprising two servers.

I want to use the Prime License Manager on the CUCM Publisher but when I choose the Cisco Prime License Manager link from the Installed Applications page the PLM login page does not appear - all I see is a blank white page - the correct url is shown in the address bar.

It works fine on the CUCM subscriber and on the two Unity Connection servers I have deployed using the same version of software.

I have restarted the CUCM Publisher and tried different browsers on two different PC's with the same result.

Can anyone suggest what else I could try? - running PLM on another server would be difficult to justify to the customer as this is how we have set up the other clusters that we have deployed for them.

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