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Cisco unity connection call handler- 10.5

rramlal
Level 1
Level 1

Hi All,

 

I am trying to configure an auto-attendant to work with the below sequence:

Welcome to company X, press 1 to dial an extension, press 0 for operator.

Press1--> Dial your four digit extension.

 

I have tried many things but I am unable to get this to work. Can someone advise what can I do to get this to work. I have asked the customer to re-record the prompt to allow extension dialing during the greeting but I don't know if the recording will be ready so soon.

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