I have some cisco 7941s that were stuck in the bullseye home screen after an upgrade of cucm 10 to 11.5. I have been trying many methods after reviewing this community including the TFTP server with the phone loads. So i basically reverted t...
I have this setup, centralised call manager cluster with a remote site. Remote site-->HQ calls are G729. HQ calls use G711. I recently implemented a SIP connection out to the ITSP which uses G711 alaw. Now outbound calls work with no issues f...
I have a setup that uses both SIP and MGCP. My plan is to move to gateway entirely to SIP soon but for now I have to find a solution.
So for now I have a SIP connection which is used for all outbound calls and I have a analog trunks for backup....
I wanted to find two things about the SIP trunks that I have setup. Firstly I have 2 CUBEs setup with two sip trunks back to CUCM. These CUBEs connect to the ITSP. Now my route plan has both sip trunks set with a top down cycle. Each trunk...
I ran the command: file view install system-history.log
and I saw the following installed over the years.
cmterm-devicepack22.214.171.12417-2. copcmterm-8831-sip.9-3-3-5.cop cmterm-78xx.10-1-1-9.cop cmterm-devicepack126.96.36.19933-4.cop cmterm-devicepack9.1...
It turned out to be an issue with the Call routing rules, as the forward rules were set to the opening greeting and not to attempt forward. Once this was changed it worked normally.
I am not sure if rules were created to direct the calls elsewhere since I didnt set up the system.
However where can i check for this? Call routing rules on CUC?
I am seeing the two rules, direct routing rules and forwarded routing rules both sends ...
Even after the user sets up his voicemail via his phone it still didnt make a difference. Internal when someone calls his extension it goes to AA when unanswered. His mailbox is active and has the correct extension associated with the mailbox.