Dear All
i have a strange behaviour of call pickup in 7821 (SIP) and 7965 (SCCP) enviroment
- if the call rings on 7821 (SIP), 7965(SCCP) can pickup call via pickup softkey
- if the call rings on 7965(SCCP), and 7821(SIP) try to pick via Pickup or Gpickup, give busy tone
following config attached for reference
telephony-service
no auto-reg-ephone
authentication credential xxx yyy
xml user kitadmin password xxx
max-ephones 42
max-dn 200
ip source-address 10.10.131.1 port 2000
service phone displayOnTime 08:00
service phone displayIdleTimeout 00:03
service phone settingsAccess 1
service phone handsetWidebandEnable 1
service phone handsetWidebandUIControl 0
service phone headsetWidebandUIControl 0
service phone g722CodecSupport 2
service phone displayOnWhenIncomingCall 1
service phone backlightIdleTimeout 00:03
service phone backlightOnTime 08:00
service phone displayOnDuration 10:00
service phone daysDisplayNotActive 6
service phone daysBacklightNotActive 6
service phone backlightOnDuration 11:00
service phone ehookEnable 1
service phone headsetWidebandEnable 0
service phone webAccess 0
service directed-pickup gpickup
timeouts interdigit 7
timeouts ringing 60
timeouts transfer-recall 30
system message <<< >>>
url services http://10.10.131.2/voiceview/common/login.do
url authentication http://10.10.131.1/CCMCIP/authenticate.asp
cnf-file perphone
load 7916-24 B016-1-0-4-2.SBN
load 7945 SCCP45.9-4-2SR1-1S
load 7965 SCCP45.9-4-2SR1-1S
time-zone 31
date-format dd-mm-yy
voicemail 09
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
call-forward system redirecting-expanded
moh enable-g711 "flash:/Phones/music-on-hold.au"
multicast moh 239.10.16.16 port 2000
web admin system name xxx secret yyy
dn-webedit
time-webedit
transfer-system full-consult
transfer-pattern 9.T
transfer-pattern .T
secondary-dialtone 9
login timeout 3
after-hours block pattern 1 900.T
after-hours day Sun 00:00 23:59
after-hours day Mon 00:00 23:59
after-hours day Tue 00:00 23:59
after-hours day Wed 00:00 23:59
after-hours day Thu 00:00 23:59
after-hours day Fri 00:00 23:59
after-hours day Sat 00:00 23:59
ephone-dn 10 octo-line
number 100
label 100
description Operator
name Operator
allow watch
pickup-group 50
call-forward noan 09 timeout 20
corlist outgoing user-international
ephone-dn-template 1
ephone 10
device-security-mode none
mac-address A8B1.D4FA.853A
username "operator" password 12345
presence call-list
type 7965 addon 1 7916-24
button 1:10
pin 12345
voice register global
mode cme
source-address 10.10.131.1 port 5060
max-dn 200
max-pool 42
load 7821 sip78xx.10-1-1SR1-4
authenticate register
authenticate realm all
timezone 31
date-format D/M/Y
mwi stutter
mwi reg-e164
no dst auto-adjust
voicemail 09
url directory http://10.10.131.1/localdirectory
url authentication http://10.10.131.1/CCMCIP/authenticate.asp
tftp-path flash:
file text
create profile sync 0014401022675423
ntp-server x.x.x.x mode unicast
camera
video
voice register dn 3
number 103
call-forward b2bua noan 100 timeout 21
allow watch
pickup-group 50
name Khan
label Khan
mwi
mobility
voice register pool 3
busy-trigger-per-button 2
id mac 204C.9EB2.E55F
type 7821
number 1 dn 3
dtmf-relay rtp-nte sip-kpml sip-notify
username 103 password 55103
codec g711ulaw
any one please let me know if something is wrong or missing
Regards
