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If we receive external MS teams invitation and it doesn’t have CVI details, is there a way to join from Cisco VC kits? (workaround or leverage our CVI)?
Hello experts
I a little knowledge in the scripting so if anyone can help with the builtin script
Scenario is,
have 5 agents call center with working timings from 9 to 6. When the call comes during working hrs it will play welcome prompt and thn...
Hello
Is there any way to change cisco pre recorded announcements like that lady voice "wait while i transfer your call" or while dialing wrong extensions, also is there any documentation which shows how many pre recorded voice msgs and options ava...
Hello
I have a query related to Unity connection & UCCX with CUCM. right now my AA is running on Unity connection, so the call flow will be
PSTN Main Number ----VG ---- CUCM ---- Unity Connection (Welcome to ABC, if you know the extension dial ...
Hello
I have little weired issue with the fxo line, i tried alot of things and commands but the outcome which comes sometime call get disconnected after 5 mins, sometime after few seconds either incoming or outgoing. Now seems its ok but still one...
Dear @chrisconnolly SO it means it will work only to those webex VCs which supports WebRTC, and initiator has CVI enabled. What about old vc like Sx80, 20 etc. There is no way to use that.
If you are working in solutions and design teams where you have many intensive and detail meetings every day with different type of high profile customers, this feature is must and life saving.This happens with me recently when my wife has to go out ...
I noticed the time, if call goes to cuc, it getting disconnected after 11 mins, also i noticed one thing which is if its transfered to phone as well takes much time to release the port
