05-29-2015 04:16 AM - edited 03-17-2019 05:13 PM
Hello,
We've deployed CUCM 10.5.1.10000-7 along with IM&Presence 10.5.1.10000-9. Jabber clients for Windows show the following error:
Softphone
Status: Not Connected
Protocol: SIP
Reason: Connection error. Ensure the server information in the Phone Services tab on the Options window is correct. Contact your system administrator for assistance.
I've configured CSF device for the user, checked Owner ID, associated DN with end user, allowed end user to control device and so on...sure, I've followed official documents, but no success...did anyone have similar problem?
Thank you!
Kind regards, Dragan