Hi all,
we are having issues with our Speakertrack 60 camera as the left one brings up an error message instead of videopicture:
Warning: Camera problem - video is stopped
timestamp: 04Z: Camera Malfunc_ Autoexposure
timestamp: 04Z: Camera Malfunc_ Motor
timestamp: 04Z: Camera Malfunc_ Motor Iris
timestamp: 04Z: Camera Malfunc_ System critical
Camera SW version: HC7.3.3.c84180a, 2015-06-12
What we did already to solve the problem and as posting here the issue, nothing at all helped:
- power cycle camera and speakertrack unit
- camera factory reset
- speakertrack unit factory reset
- exchanged left with right camera, but problem and error warning keeps on left camera. so its obvious its not the camera itself.
- software upgrade to TC7.3.4
the warning dissapear for a time being, but sure latest the next day appears again.
