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Caller hears about 20 rings but the called person hears just 2 rings before picking up

Jayant Anand
Level 1
Level 1

‎12-09-2015 11:57 PM - edited ‎03-17-2019 05:10 AM

Hi , 

When we dial an outside number it just rings and rings. I decided to let it ring. After about 20 rings the person answered the phone. I asked how many times it rang. They said 2. 

Call flow : IP Phone ] CUCM ] sip trunk ] VG] PRI

The issue is reported while dialing a local number. Works ok with national dialing.

1 person had this problem
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