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Cisco Telepresence SX20 H323 Standalone "No incoming video call"

jefferymitchell
Level 1
Level 1

‎12-10-2015 03:16 PM - edited ‎03-18-2019 05:18 AM

This system can receive IP calls from external systems. But when I dial out to test outgoing calls (IP calls) the other side see's the call come in and receives it but no video/audio on their side. On the calling side I get the following message on the screen "No incoming video" then call terminates. The only messages in the log are below.

Log messages:

WARNING: Default Call Protocol
The default call protocol is set to H323, but system is not registered on that protocol. The system may not be able to make any calls. Please either change the default call protocol, verify that the protocol is enabled, or verify the H323 configuration.

WARNING: IPv6 address configuration

The IPv6 address configuration is statically set to an invalid address (or gateway or subnet mask). Either enable DHCP, or enter a valid static IPv6 assignment
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