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CUCM 10.5(2)SU3 upgrade got stuck

HRS
Level 1
Level 1

Upgrade from CUCM 10.5.2 to 10.5.2 SU3 getting stuck on

On Install Logs.. It got stuck on Releasing Lock.

03/27/2016 20:47:22 upgrade_install.sh|Upgrade Complete -- (0)|<LVL::Info>
03/27/2016 20:47:22 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock is not available.|<LVL::Debug>
03/27/2016 20:47:22 upgrade_install.sh|is_upgrade_in_progress: Already locked by this process (pid: 26363).|<LVL::Debug>
03/27/2016 20:47:22 upgrade_install.sh|release_upgrade_lock: Releasing lock (pid: 26363)|<LVL::Debug>


System History shows >>>> 03/27/2016 20:47:06 | root: Upgrade 10.5.2.13900-12 Success

When Checked on RTMT, Can see Low Virtual Memory is more than 95% sometimes even reaches 100%, also LowSwapPartitionAvailableDiskSpace with available is only 3%. When upgrading the CUCM the Available Hard Disk space is 9 GB.

Will these COP Files Help our upgrade?

The Cisco Free Common Space COP file can be used to free up space when the upgrade runs out of space on an OVA with a disk that is 80 GB or less. 

ciscocm.free_common_space_v1.1.cop.sgn

10-MAR-2015

0.01 MB

The Cisco Free Common Space COP file can be used to free up space when the upgrade runs out of space on an OVA with a disk that is 80 GB or less. 

ciscocm.free_common_space_v1.2.k3.cop.sgn

10-MAR-2015

0.01 MB

The Cisco Free Common Space COP file can be used to free up space when the upgrade runs out of space on an OVA with a disk that is 80 GB or less. 

ciscocm.free_common_space_v1.3.k3.cop.sgn

Thanks,

Hrs

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