Is it safe to assume the program will continue in FY20? ... View more

My solution to work around this limitation: - During an established call, open Corporate Directory (caller is not placed on hold) - Search the Transfer-To Party and place a second call (placing the caller on hold) - Once the call is established, complete the transfer by pressing the transfer key followed by the first blinking line key. - Similarly, you can merge the two call into a three-way conference by pressing the conference key, followed by the first blinking line key. ... View more

I came across this documentations as well (see the table just above the PLK topic;  I can't find the same type of documentation for current CUCM versions, to be fair).    I also have the same findings as java, even though there is a very old community post that implies it *is* possible with PLKs.   Any thoughts?     ... View more

I realized the Answer File Generator for 11.5 says+enforces the following regarding Administrator and Security Passwords: "Ensure the password is at least 6 characters long, but no more than 15 characters."   Seems like the defect  CSCvb00248 is not limited to PCD  (also given the number of TAC SRs). ... View more

Thanks, Chris! But again, no mention of a maximum number of characters. I assume it should be something higher than 15 due to the defect I referenced. ... View more

I have finally found the answer myself: https://communities.cisco.com/docs/DOC-71476 ... View more

Problem solved with a keypad factory reset. Some background info on my case when comparing 7841 phones showing correct/wrong time:   Firmware is identical:         rootfs78xx.11-5-1SR1-1 Hardware is identical:         Revision 0 / V03 Configuration is identical:          SEPxxxxxxxxxxxx.cnf.xml Timezone info is correct:    Configuration/Web Interface Time on 1 phone is wrong:  Always at UTC (a coincidence? Offset changed during DST change) Upon Reset, this phone shows an ERR in the console logs   6384 ERR Oct 30 21:27:47.949383 (9477:9702) JAVA-21:27:47|Message : /usr/local/lib/zi/Africa/Tunis        Exception Stack Trace :        java.io.FileNotFoundException: /usr/local/lib/zi/Africa/Tunis                at java.io.FileOutputStream.<init>(Unknown Source)                at java.io.FileOutputStream.<init>(Unknown Source)                at cip.cfg.Config.updateFile(Unknown Source)                at cip.cfg.Config.updateTimeZone(Unknown Source)                at cip.cfg.Config.handleTzupdaterTftpResponse(Unknown Source)                at cip.cfg.Config.tftpRequest(Unknown Source)                at cip.tftp.ITftpListener$Dispatcher.sinkMessage(Unknown Source)                at cip.tftp.ITftpListener$Dispatcher.sinkMessage(Unknown Source)                at cip.sys.MessageQueueManager.sinkMessage(Unknown Source)                at cip.sys.MessageQueueThread.sendElement(Unknown Source)                at cip.sys.MessageQueueThread.onRun(Unknown Source)                at cip.sys.SystemThread.run(Unknown Source) 5258 NOT Oct 30 21:27:07.321165 (8577:8800) JAVA-configmgr MQThread - Deletion of file Successful/tmp/ram/j9-tzdata.jar ... View more

Erich, has the spreadsheet been stripped down in the meantime? "Orderable Smart Licensing PIDs - 9-4-2017.xlsx" does not have an "E" column. My question really is if A-SPK (Spark Annuity) is on the "optional" list - or why one would want to associate a Spark Annuity with a Smart Account. Thanks /David ... View more

In my case, the concerned server had recently been added to the cluster. The solution was to restart the trace collection service on all nodes. I came across the solution via documentation bug CSCvd10033 ... View more