05-18-2016 03:05 AM - edited 03-05-2019 04:02 AM
Hi all,
I have to similar C819HG-4G-G-K9 routers installed at the sime site. One of the is working fine. The second one is reseting the cellular interface constantly
*May 18 10:01:21.907: %LINK-5-CHANGED: Interface Cellular0, changed state to reset
*May 18 10:01:21.907: %DIALER-6-UNBIND: Interface Ce0 unbound from profile Di0
*May 18 10:01:22.907: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0, changed state to down
*May 18 10:01:26.907: %LINK-3-UPDOWN: Interface Cellular0, changed state to down
*May 18 10:01:40.487: %LINK-3-UPDOWN: Interface Cellular0, changed state to up
*May 18 10:01:40.487: %DIALER-6-BIND: Interface Ce0 bound to profile Di0
*May 18 10:01:41.487: %LINEPROTO-5-UPDOWN: Line protocol on Interface Cellular0, changed state to up
After some reasearch i found this error message
%PLATFORM-4-CELLULAR_MODEM_SKU_MISMATCH: Mismatch detected between installed modem Unknown modem on SKU type C819-4G-LTE-G. Expected modem for this SKU is MC7710
related with Cisco Bug: CSCup24941 but there is no specific workaround.
Both routers have the same Ios and it is a bit weird that just one of them has this issue
Can anybody help?