cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

SX10 - Video Receive Packet Loss

danielbarri
Level 1
Level 1

What could be the reason for Receive Packet Loss being reported on SX10 for all calls between Pexip endpoint and SX10?

The packet loss figures are more or less constant and lies between 5-30% and is happening independently of using SIP-SIP non-traversal or h323-sip traversal. The MCU is a  Codian.

This problem is occurring even though SX10 and pexip are connected to the same L2 Switch and it is affecting only SX10 devices, but not other type of endpoints. There’s not either any problem between pexip and other types of endpoints.

There’s no difference when using SX10 SW version tc7.3.3, tc7.3.4 and ce8.0.1

Could be a matter of interoperability SX10--pexip ?

Who Me Too'd this topic