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Expressway Edge MRA, call not found, error 404

Alex Farah
Level 1
Level 1

‎02-29-2016 05:34 AM - edited ‎03-17-2019 06:04 AM

Please Help

I have configured Expressway E & C, my jabber client logs in and IM and Presence works perfectly fine, the problem is The  calls get Fast Busy signal and disconnects  both from collab edge to CUCM and from CUCM to collab edge endpoints.

Please check below Logs.

Start time End time Duration Source Destination Type Protocol Status Peer Actions
2016-02-25 10:41:26 2016-02-25 10:41:26 0 seconds sip:4040@172.25.12.53 sip:3337@172.25.12.53 Traversal Multiple components 404 Not Found This system View
2016-02-25 10:40:51 2016-02-25 10:40:52 1 second sip:4040@172.25.12.53 sip:3332@172.25.12.53 Traversal Multiple components 404 Not Found This system View

2016-02-25T10:41:26+03:30 tvcs: Event="Call Rejected" Service="SIP" Src-ip="172.25.12.42" Src-port="7001" Src-alias-type="SIP" Src-alias="sip:4040@172.25.12.53" Dst-alias-type="SIP" Dst-alias="sip:3337@172.25.12.53;user\=phone" Call-serial-number="adcd33e6-9b1b-496d-b950-514bfb66532d" Tag="37d941f5-544d-408c-b721-79e24db10c74" Detail="Not Found" Protocol="TLS" Response-code="404" Level="1" UTCTime="2016-02-25 07:11:26,848"
2016-02-25T10:41:26+03:30 tvcs: Event="Search Completed" Reason="Not Found" Service="SIP" Src-alias-type="SIP" Src-alias="4040@172.25.12.53" Dst-alias-type="SIP" Dst-alias="sip:3337@172.25.12.53;user\=phone" Call-serial-number="adcd33e6-9b1b-496d-b950-514bfb66532d" Tag="37d941f5-544d-408c-b721-79e24db10c74" Detail="found:false, searchtype:INVITE" Level="1" UTCTime="2016-02-25 07:11:26,848"
2016-02-25T10:41:26+03:30 tvcs: Event="Call Attempted" Service="SIP" Src-ip="172.25.12.42" Src-port="7001" Src-alias-type="SIP" Src-alias="sip:4040@172.25.12.53" Dst-alias-type="SIP" Dst-alias="sip:3337@172.25.12.53;user\=phone" Call-serial-number="adcd33e6-9b1b-496d-b950-514bfb66532d" Tag="37d941f5-544d-408c-b721-79e24db10c74" Protocol="TLS" Auth="YES" Level="1" UTCTime="2016-02-25 07:11:26,560"
2016-02-25T10:41:26+03:30 tvcs: Event="Search Attempted" Service="SIP" Src-alias-type="SIP" Src-alias="4040@172.25.12.53" Dst-alias-type="SIP" Dst-alias="sip:3337@172.25.12.53;user\=phone" Call-serial-number="adcd33e6-9b1b-496d-b950-514bfb66532d" Tag="37d941f5-544d-408c-b721-79e24db10c74" Detail="searchtype:INVITE" Level="1" UTCTime="2016-02-25 07:11:26,560"
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