08-05-2016 06:23 PM - edited 07-05-2021 05:34 AM
Hi,
I got the complain of disconnecting issue when they have a conference meeting via skype.
So, I started to looking at the AP status in WLC, and I found some interesting result in there.
Basically, I've found that 'noise profile and interference profile is failed' in AP monitoring.
when I googled some document to know what that is.. that it is kind of SNMP alerting from ap to wlc.
we can tune up the threshold in RRM >> General setting, but, it won't be help to address that issue.
What action need when I detect the profile failed? Do I request to find any non 802.11 device around that access point?
I'm wondering what should I do to clear the issue so that those threshold can be resided in configured threshold.
any how way to configure it in individually access point rather than global configuration?