Thank you. I had the same problem on CUCM 10.5. ... View more

Hello Guillem, how are you. I´wondering if you find a way to accomplish that. Best regards! ... View more

Thank you. ... View more

There it is!!    I have 3 APs models. And this is the conclusion: AIR-LAP1131AG-E-K9    No AIR-LAP1142N-E-K9      Yes , it inherits . AIR-CAP1602I-E-K9      Yes , it inherits .   Here is the reference: http://www.cisco.com/c/en/us/td/docs/wireless/controller/7-5/configuration-guide/b_cg75/b_cg75_chapter_010001001.html#task_06C2951A1353467FB7B705C114EA9E97   Thank you Florin ! ... View more

Hi Florin, my name is Gaston.  I have the same issue. Do you manage the way to solve it? Thank you! ... View more

Hi Samhopealpha, I wondering if you solved the issue. Thank you! ... View more

Hi, Bourgarely1.                       UCCX 10.6.11x  Well, yes, but my client needs to know when and where (ej. CSQ-VIP or CSQ-Sales) the call goes.   The best solution (Reporting wise) was to créate in a branch of "Non Working Hours" and "Holiday" a "select resource" step  to new CSQs . "CSQ_VIP_NWH" & "CSQ_VIP_Holiday" , CSQ-Sales_NWH" & "CSQ_Sales-Holiday" was created to this purpose. These  news CSQ wil never have an Agent logged in. Or maybe yes, doesn´t  matters. Now I can use Reports to easily filter that CSQs .   I hope that helps. I have attached a screenshot so you can see the concept . Thank for your time !   Regards                       Now I can see easily where and when the caller ... View more

Hi Kleid, my name is Gaston Robles.  I´m sorry but i wonder if you had found the solution to determine number of afterhours calls by hour or by CSQ. I´have the same problem but  in UCCX 10.5 ! Thanks in advance.   Gaston Robles.       ... View more