01-05-2017 10:29 AM - edited 03-17-2019 09:06 AM
I have a user that cannot get into his personal directory on his Cisco IP Phone 7960. He can log in but when he goes to search he gets the following error. “Cisco PD Error The search returned an error”. I can get to his personal directory on my phone but on his it throws this error. Any ideas? Thanks,