11-09-2016 11:32 AM - edited 03-17-2019 08:38 AM
Hello. I am running Cisco IP Communicator v8.6.6 with Cisco CUCM v 9.1.2. I have allowed the Users group full permissions to the C:\Program Files (x86)\Cisco Systems directory on the PCs where the application is installed. However, when they login to the application and right-click and go to Preferences, the Network tab is grayed out. If I try to "Run as Administrator" it is grayed out, too.
I can login as my network admin account and I then have access to the options to change the Device Name and specify the TFTP servers. I know this looks like a permissions issue, but if I grant full access to the directory for the Local PC Users group, shouldn't that open the Network tab up to where we can modify it? Is there a setting I can change to open this up to the users?
Any recommendations is greatly appreciated.
Thanks!