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Hi guys,

We bought few Cisco 8821 wireless phones and trying to add these phones on CUCM. But the phones are not showing in the Phone Type. The compatibility matrix shows CUCM 10.5.2 but the phone type does not appear. Do I need to download the latest Device Pack and upload it to the TFTP server?

Thanks,

Kiran

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Cisco 8821 phone not showing on CUCM 10.5.2