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Configuration mode locked exclusively during configuration replace

hayesa
Level 1
Level 1

Hello,

I am remotely (ssh) working on an active, productive switch that I accidentally locked and I need a solution. While attempting to test the configuration replace command, the switch didn't take the rollback and stopped me from issuing any further configuration commands. Any time I try to enter an Interface or any other higher config mode I am given this line:

Configuration mode locked exclusively by user 'unknown' process '13' from terminal '0'. Please try later.

I also checked the configuration lock:

SW#sh configuration lock
Parser Configure Lock
---------------------
Owner PID : 13
User : unknown
TTY : 0
Type : EXCLUSIVE
State : LOCKED
Class : ROLLBACK
Count : 1
Pending Requests : 0
User debug info : Rollback
Session idle state : TRUE
No of exec cmds getting executed : 0
No of exec cmds blocked : 0
Config wait for show completion : FALSE
Remote ip address : Unknown
Lock active time (in Sec) : 15998
Lock Expiration timer (in Sec) : 600

No idea what to do. I haven't tried to physically console into the switch yet, as it is at a remote site. Though another thread I was reading listed that as a solution.

Any help would be greatly appreciated!

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