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Cisco Meeting Server (Acano) recording not working

al_vargas
Level 1
Level 1

Hello,

I'm running a single server deployment lab on VMware. Everything is running fine, but recording.

I have done the following:
1) Generated and issued internal CA certificates
2) Configured recorder by CLI with certificates, listen to unbind port 8443
3) Configured by API the recorder URL https://127.0.0.1:8443
4) Created callLegProfiles and callProfile for allowing manual recording
5) Created dmtfProfile with startRecording and stopRecording patterns
6) Set up those profiles as default system profiles

I got the following error message in Status > General:
Recorder "https://127.0.0.1:8443" unavailable (connect failure)

By running openssl s_client -connect I do confirm port 8443 is closed. So I'm assuming recorder is not up. I have already tried versions 2.0.9, 2.1.2 and 2.1.3 without success.

Am I missing something? Has anyone been able to put it working?

The license command output is:

acano> license
Feature: callbridge status: Activated expiry: 2117-Feb-13 (36511 days remain)
Feature: turn status: Activated expiry: 2117-Feb-13 (36511 days remain)
Feature: webbridge status: Activated expiry: 2117-Feb-13 (36511 days remain)
Feature: recording status: Activated expiry: 2117-Feb-13 (36511 days remain)

Regards,

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