Eduardo Leon Dominguez
Beginner
Beginner
Member since ‎12-23-2009
‎03-23-2022

User Statistics

  • 85 Posts
  • 3 Solutions
  • 15 Helpful votes Given
  • 36 Helpful votes Received

User Activity

Hello,I have implemented this CallBack feature in the UCCX 12: https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/214522-configure-custom-script-for-callback-fea.html however we need pass the CallerID from Script...
Dear all, Currently we deploy a Callback script based in this paper: https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/214522-configure-custom-script-for-callback-fea.html The problem appear in the "Call Redirec...
Dear Team, We have implemented the UCCX Callback feature:https://www.cisco.com/c/en/us/support/docs/contact-center/unified-contact-center-express/214522-configure-custom-script-for-callback-fea.html However sometimes the users request a Callback a lo...
Dear Team, We need clarify one deployment doubt. Currently we need deploy a Contact Center solution based in the agent mobility.Any way to have the UCCX agents working directly from internet without any VPN and with a unified Interface (no apps)?I'm ...
Hi All,We are working in a IVR Script and we must connect with a MS SQL Server 2017 for write the output of a new voice survey. For that we need create the DB connection in the UCCX.The first point is upload the JDBC driver to the UCCX 12.5.1 before ...
Community Statistics
Member Since ‎12-23-2009 03:36 AM
Date Last Visited ‎03-23-2022 12:14 AM
Posts 85
Total Helpful Votes Received 35