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Jabber for windows softphone doesn't register after security changes on CUCM

Support Albakom
Level 3
Level 3

Hi,

I changed the security mode to mixed mode on our CUCM to enable secure RTP to a meeting server.

Therefore I'm also generated a CSR for the CallManager certificate, signed it by a CA, uploaded this signed certificate and the CA root to the CUCM.

I restarted the CUCM.

Since this time my CSFdevice on a windows PC will not register. I can use a deskphone with the jabber client, but not the softphone mode.

I saved the CA root certificate on my windows PC with certmgr.msc in trusted root store. - Nothing changed at jabber.

I reinstalled jabber and accepted all certificates. Softphone doesn't register. The error message is CJ:109:3

The tooltip on the bottom left icon for softphone say:

"The trustworthy certificate list is not snychronized with the TFTP server. Please contact your system administrator." (translated from german - hope is comprehensible)

What to do? All other functions on jabber works fine. Jaber version is newest 11.8.3

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