Hi All,
Hope someone can point in the right direction, I have some users with CIPC installed on their laptop and they work from office.
Audio stopped stopped working a week back out of nowhere.
Call conencts and once received we do not hear anything both side.
Did wireshark on user PC and clearly see that CIPC says I will listen on UDP port = 0 which is strange.
If we see ? statistics everything shows up as 0. nothing sent or received on both the sides.
Suspected antivrus(SEP) and disabled, uninstalled no luck.
Disabled windows firewall and checked , no luck
Reinstalled cipc no luck
uninstalled windows patches , no luck
This is not on the WAN traffic and all local and no firewall.
From CIPC problem report below is what I see is taht it fails to open up rtp channel saying ' unable to find reserved port '
Tue Sep 26 13:51:58.562 : ERROR : ( 10652) MediaTermination_openIngressChannel()
Tue Sep 26 13:51:58.562 : ERROR : ( 10652) IPv4 case: OpenIngressChannel
Tue Sep 26 13:51:58.562 : EE : ( 10652) MediaTerminationDll : NativeOpenRFC2833ingressChannel - dtmfDtmfPayloadType : 0
Tue Sep 26 13:51:58.562 : EE : ( 10652) MediaTerminationDll : NativeOpenIngressChannel : groupID 68637834, streamID 68637834, channelType 1, remoteIpAddr 10.160.48.207, remotePort 24584, mediaPayloadType 12, msPacketSize 20, vadEnabled 0
Tue Sep 26 13:51:58.562 : EE : ( 10652) MediaTermination : -MTDBG| ~GetIngressChannelFromGroupIdAndStreamId : channel index 0, id 0
Tue Sep 26 13:51:58.562 : DET : ( 10808) Thread-2|cip.mmgr.MediaManagerModel:? - MediaManagerModel.getSupportsThisIpStreamFormat() thisIpType=0 rc=true
Tue Sep 26 13:51:58.562 : SIG : ( 10652) MediaTermination : -MTDBG| ***** TX Channel: 0
Tue Sep 26 13:51:58.562 : DET : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| =================> CGipsVeWrapper::openIngressChannel()- opening channel
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| groupID = 68637834
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| streamID = 68637834
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| channelID = 0
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| remoteIpAddr = 10.160.48.207
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| remotePort = 24584
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| mediaPayloadType = 18
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| dynamicPayloadType = -1
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| msPacketSize = 20
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| vadEnabled = 0
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| dscp = 46
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| mrMode = 1, mrParty = 3
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| algorithmID = 0
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| Got ingress first, opening egress channel
Tue Sep 26 13:51:58.562 : DET : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| =================> CGipsVeWrapper::openEgressChannel() #3
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| groupID = 68637834
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| streamID = 68637834
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| channelID = 0
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| startPort = 24576
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| stopPort = 32768
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| lastUsedPort = 24576
Tue Sep 26 13:51:58.562 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| mrMode = 0, mrParty = 0
Tue Sep 26 13:51:58.563 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| algorithmID = 0
Tue Sep 26 13:51:58.563 : DET : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| =================> CGipsChannel::CGipsChannel()
Tue Sep 26 13:51:58.563 : DET : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| <================= CGipsChannel::CGipsChannel()
Tue Sep 26 13:51:58.563 : DET : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| =================> CGipsVeWrapper::isPortReserved()
Tue Sep 26 13:51:58.563 : SIG : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| port (24578) is not reserved
Tue Sep 26 13:51:58.563 : DET : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| <================= CGipsVeWrapper::isPortReserved()
Tue Sep 26 13:51:58.563 : SPCL : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| using port = 24578
Tue Sep 26 13:51:58.564 : ERROR : ( 10652) MediaTermination : CGipsVeWrapper : -GIPS| GIPS LIB error| openEgressChannel():GIPSVE_StartListen(), error code = 10003
