Recently upgraded to Finesse v10.6(1) Call Manager 10.5.2.15900-8 UCCX 10.6.1.11002-15 IM&P 10.5.2.24900-8
Randomly all the Agents in the call center will get kicked out of Finessse at the same time, then Finesse has to time out before they can log back in. Occasionally all but maybe 3 Agents get kicked out. I have a TAC case open and waiting to hear back from them, not sure where to start on this, any thoughts?
Thanks
