cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Who Me Too'd this topic

Can not access Inventory - LMS 4.2.5

Ralf Boehm
Beginner
Beginner

Hallo,

 

I have the following prolbem. If I access "Inventory->Add/Import/Manage Devices" I got this error:

 

"Error in communication with DCR Server. ..."

 

But the DCR-Server is running.

I have tried something to solve the problem, check some files and the content of these, check hostname. Nothing helps. I have found in the log from CTMJrmServer that the server can not connect to https://<hostname>:443, and so the CTMJrmServer didn't start. But I can not find any reason why.

Logfile:

.

.

.

[ Thu Nov 02  14:38:14 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,getJRM,234,JrmService name JrmServiceManager_netman2
[ Thu Nov 02  14:38:14 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,constructLoginInfo,62,The super user is admin
[ Thu Nov 02  14:38:14 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,constructLoginInfo,63,Get super session...:-(
[ Thu Nov 02  14:38:15 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,constructLoginInfo,109,HOST value for connecting to secret client https://netman2.imed.uni-magdeburg.de:443
[ Thu Nov 02  14:38:15 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,constructLoginInfo,122,COOKIE NULL null
[ Thu Nov 02  14:38:15 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,constructLoginInfo,124,COOKIE NULL 5
[ Thu Nov 02  14:38:15 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,getJRM,255,getJRM: Got exception: java.lang.NullPointerException
[ Thu Nov 02  14:38:15 CET 2017 ],DEBUG,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,getJRM,259,getJRM: Had problems binding to JrmServiceManager. Try no.  2 of 3 - Waiting 10 seconds in between each try.
[ Thu Nov 02  14:38:25 CET 2017 ],FATAL,[main],com.cisco.nm.rmeng.jrmwrapper.server.JobManagerExt,getJRM,271,getJRM:Can't bind to JrmServiceManager. giving up and exiting.

.

.

.

 

Also I can not access dcrcli. I got Authentication failed. Is there any relation?

 

Can anyone help me to solve the problem?

 

Thank you very much for your efforts

Who Me Too'd this topic