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Call Forwarding issue on Self Care Portal for CUCM 11.5(1)SU3a and 11.5(1)SU3b

James Hawkins
Level 8
Level 8

Hello,

I have recently upgraded a customer CUCM deployment to 11.5.1.13902-2 (11.5(1)SU3b) and users reported that when they click on the Call Forwarding link on the Self Care Portal the forwarding page does not load and they just see a spinning graphic.

 

I have tested and see the same behaviour with a variety of browsers (IE, Firefox, Chrome). I get the same behaviour on a different system running 11.5.1.13901-3 (11.5(1)SU3a) but another system running 11.5.1.13900-52 (11.5(1)SU3) is reported by a colleague to be working ok.

Does anyone here have an SU3b or SU3a system available on which they could run a test to see if they get the same problem?

 

Suggestions on a fix would be welcome too.

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