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IP Camera not working on Cisco 3850 PoE port

Chhabi Thapa
Level 1
Level 1

Hello everyone ,

We are having issues with IP cameras.We've Axis P3224-LV MK II ip camera connected to Cisco 3850-48P switch PoE port with SW Version 03.07.03E.All ip cameras works fine but few ip camera works fine for sometime and it goes offline.After shutting and un-shutting the switchport it comes online.

Below are the logs :

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Interface status when camera is not working

SWITCH#sh int gi1/0/13
GigabitEthernet1/0/13 is up, line protocol is up (connected)
5 minute input rate 0 bits/sec, 0 packets/sec
5 minute output rate 3000 bits/sec, 2 packets/sec
SWITCH#

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Interface status after shutting and unshutting port.camera is working
SWITCH#sh int gi1/0/13
GigabitEthernet1/0/13 is up, line protocol is up (connected)
5 minute input rate 12000 bits/sec, 15 packets/sec
5 minute output rate 7000 bits/sec, 9 packets/sec

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
PoE Status
SWITCH#sh power inline gigabitEthernet 1/0/13
Interface Admin Oper Power Device Class Max
(Watts)
--------- ------ ---------- ------- ------------------- ----- ----
Gi1/0/13 auto on 15.4 Ieee PD 3 30.0
SWITCH#

What could be the issue ?

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