03-01-2018 09:04 AM - edited 03-14-2019 06:00 PM
Working on a new project that will require pulling information from a database via an API. The way this "should"work is that when a call comes in, the script grabs the ANI/CLID information and then makes the initial call to the API to see if the callers number is in the database, and if that is true then pull additional information about them like account number, zip code, and name. Depending on the option they choose it will need them to verify this additional information by entering it through their telephone keypad. If they are able to verify at least 2 additional items, then allow them to hear their account balance or change/set the pin associated with their account. I have attempted to setup the "Make Rest Call" in the editor. I have the URL, and but not sure what I'm doing and other than the URL, I haven't got a lot of time to get this working. If anyone can point me in the correction it would be most appreciated.