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Hello,

Does anyone know the solution for the problem I have with Chrome and Finesse/UCCX 11.6.

When the agent clicks on the "gadget" make a new call, The panel expands to reveal the keypad and a list of phone contacts.

If the agent clicks on the "gadget" make a call again or hand up the call, the gadget does not go back to its normal size. Agent needs to press F5 to resize the gadget.

Thanks,

Who Me Too'd this topic

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UCCX 11.6 - Finesse "gadget make a new call" does not go back to its normal size after it's open