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Agent state after Ring No Answer per queue?

bstockslager
Level 1
Level 1

‎04-05-2018 07:47 AM - edited ‎03-14-2019 06:05 PM

Hello,

 

Is it possible to set the Agent RNA to stay ready on a per queue basis?  I know of the system parameter for this but wanting to be able to do this for only 1 queue in our system.

 

We're running UCCX 11.0

 

Thanks!

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