06-26-2018 07:13 AM - edited 03-14-2019 06:17 PM
UCCX v 11.6.1
Our customer, system manager gets empty reports in CUIC for certain CSQ’s.
I.e. in Contact Service Queue Activity Report by Interval report:
When changing filter to other CSQ it did show results.
After changing user rights and group membership in CUIC, I got lost.
The account customer is using is not only administrator but also supervisor in UCCX.
Could this cause conflict in rights ?
When I log in as CUIC administrator all reports run OK.
Any help appreciated !
Solved! Go to Solution.