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UCCX CUIC reports empty

halblas
Level 1
Level 1

UCCX v 11.6.1

 

Our customer, system manager gets empty reports in CUIC for certain CSQ’s.

 

I.e. in Contact Service Queue Activity Report by Interval report:

When changing filter to other CSQ it did show results.

After changing user rights and group membership in CUIC, I got lost.

 

The account customer is using is not only administrator but also supervisor in UCCX.

Could this cause conflict in rights ?

 

When I log in as CUIC administrator all reports run OK.

 

Any help appreciated !

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