01-30-2018 02:42 AM
We have Mitel phones which we're trying to get to authenticate. We're using an internal user account and there is an authentication rule that points usernames beginning mitel to the internal users data store. When I plug the phone in I see only failed authentications with the above failure reason.
In the authentication report I can see that the selected identity stores only lists internal users.
I've double checked and the username in the request matches the username I created.
We're running v2.1
Thanks