Hi!
How to add description for Reason Code in Cisco Finesse?
I want to add a descrition for the system Reason Codes (0,999,32767,50001-50005,50010,50020,50030,50040,50042).
When you add Cisco Finesse Administration, I get error:
The Reason Code entered is reserved. Please do not choose the following system reserved codes (0,999,32767,50001-50005,50010,50020,50030,50040,50042).
Please help solve the problem!
