Hi,
There is a space setup for a customer project I am working on. The original moderator is unavailable and I need to add new users to the space. Is there anyway to take "ownership" of the space or become a moderator myself?
Any help/guidance a...
Hi,
I am configuring the CVP 11.0 rest_client element for a http POST request with a JSON path (payload). Is there any information on how to configure header field in the customer element? I need to pass three values (including credentials) as part o...
Hi,I have a customer that has the following call flow requirement:Caller dials customer inbound platform (CVP).VXML script executues and collects customer membership number.Using the CVP Call Studio 'transfer' element set as ISDN and aai to send the ...
Hi,I have a customer that currently uses an agent desktop based on the Cisco combo .NET toolkit. They are interested in the Finesse product but does the API support color setting for fonts and cells in the call state information?Thanks,Jason
Hi,
Thanks for replying back - the problem I have is that I am not sure what is the format is required for the values in the header field.
For example, the VXML user guide for 11.0 has an example required for the format in the JSON path:
{"commu...
Hi,Anyone know where I can find more info on how the 'aai' field is actually used? Call flow diagram or mapping to SIP uui for example.All help appreciated.Thanks,Jason.
I was thinking about using the 'aai' field in the available standard transfer element fields:There is a previous discussion that indicates that this field could be used to pass data from CVP to ISDN/SIP:Call Transfers and CTI integrationand refers to...
