07-29-2018 04:43 PM - edited 03-17-2019 07:40 PM
Several weeks ago I noticed that whenever my android phone (Samsung Galaxy S7) makes a bluetooth media connection to my car or my portable speaker the bluetooth media volume changes to 0. I finally setup a fully repeatable process and discovered that it is the WebEx Meetings application causing the problem. If I've started a WebEx meeting and then exited the application, it remains running in the background. Then, when I connect my device via bluetooth to listen to music or an audiobook, the volume drops to 0. Using the application 'Bluetooth Volume Control' I can visually watch the audio get changed from level 15 to level 0 when bluetooth connects. If I 'Force Stop' WebEx Meetings, the problem immediately goes away. I've uninstalled WebEx Meetings and proven that it is the culprit.
How can I get WebEx Meetings to stop muting audio on EVERY bluetooth media connection?