01-08-2019 04:38 AM - edited 03-18-2019 12:34 PM
We recently removed the voicemail boxes for our users. However, now when a user is unavailable the caller gets an automated message saying something along the lines of "Hello, Cisco Unity Connection Messaging System. From a touch tone telephone you may dial an extension at any time, for a directory of extensions press 4, otherwise hold for the operator".
Is there a way of changing this message so that it informs the caller that the user is unavailable or even a way of completely removing this message so that the caller gets a unavailabe/engaged tone? If so, how do I go about doing this?
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