My support team wanted to auto forward VM email notification to Salesforce so that it would create support case, My office 365 team said Unity is using 'impersonation email' method and cannot auto forward. As per them unity connection just placing email to user inbox and there is no actual mail flow involved, we are unable to forward unity email to SF. I tried outlook rules, but it didnt work. Is there any way to auto forward CUC notification to another user email. or is there any way to use normal email method for CUC notification email
