I have builded LAB setup with CUCM and UCCX. I have created test application, I am getting welcome greeting when I dial from 3CX SIP Phone. However when I dial from my CIPC Call getting failed with following error. I have only one region and codec i...

Hello, Cisco finesse, Is there any way to get popup message when my softphone disconnect/ unregister. Agents are working from home, sometime WIFI get disconnect and finesse status goes to 'Phone Failure' but user don't get any warning. So they assume...

I have a product support team and they have following requirementIf some one dial DID XXXXX it has to route to On call person cell number -> if that person didn't answer then it has to go to another person-> if no one answer then voicemail  Since thi...

Hello, We have Alcatel PBX and Cisco CUCM. Recently I have terminated PRI to Cisco VG, which was terminated on Alcatel earlier. My plan was to route Alcatel PSTN call via CUCM. However when I try to make a PSTN call from Alcatel phone I get ' Un allo...

 I have removed social minor from network, now when I check UCCX it shows partial service. Is there any way to remove social minor configuration as well. I could not see delete optionNonVoice Subsystem is running in PARTIAL SERVICE    UCCX 12.0.1