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I have builded LAB setup with CUCM and UCCX. I have created test application, I am getting welcome greeting when I dial from 3CX SIP Phone. However when I dial from my CIPC Call getting failed with following error. I have only one region and codec i...
Hello, Cisco finesse, Is there any way to get popup message when my softphone disconnect/ unregister. Agents are working from home, sometime WIFI get disconnect and finesse status goes to 'Phone Failure' but user don't get any warning. So they assume...
I have a product support team and they have following requirementIf some one dial DID XXXXX it has to route to On call person cell number -> if that person didn't answer then it has to go to another person-> if no one answer then voicemail Since thi...
Hello, We have Alcatel PBX and Cisco CUCM. Recently I have terminated PRI to Cisco VG, which was terminated on Alcatel earlier. My plan was to route Alcatel PSTN call via CUCM. However when I try to make a PSTN call from Alcatel phone I get ' Un allo...
I have removed social minor from network, now when I check UCCX it shows partial service. Is there any way to remove social minor configuration as well. I could not see delete optionNonVoice Subsystem is running in PARTIAL SERVICE UCCX 12.0.1
Thanks, Yes Media Termination Support" set to "No" and CIPC set to low. I have changed MTP to Yes, but still call failing. When I use XCODE call going through
I have implemented new script with CCCalendar. how can I hardcode this variable in script or do I need to choose the calendar from application always. I have few subscript, those sub script I need go with old method then
Thanks. I have checked DNA device as H.3232 trunk and could not see any block. Alcatel side they have lots of limitations to route calls from trunk to trunk. They send digits by digits. they are unable to send complete string. On H.323 trunk is ther...
