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Issues with IronPort Intelligent Multi-Scan

Doug Maxfield
Level 1
Level 1
Good Morning, In the last month, we upgraded to ESA Cloud ver. 12. Since that time, we have noticed that IMS appears to be lots more aggressive in its scanning and valid messages that were received before are now being dropped as "Spam Positive". This is starting to cause some issues. We are using the default settings for IMS. Is anyone else experiencing these issues? If so, what have you done to fix them. I don't want to maintain a "Whitelist" as that can get very tedious. I have an open TAC on this but not getting much of a response from it. Thanks, Doug
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