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XCP Message Archiver Not Starting and Oracle Database Table Creation

Qamar Haq
Level 1
Level 1

I have set up a Oracle Database and configured it in IM&P. I have then selected this Database under the Compliance Settings - Message Archiver and then tried to start the Message Archiver, but it just does not start.

 

The Database connectivity has a failure with

 

The following Cisco Unified IM and Presence Service node to external database server connections failed: x.x.x.x >> devdev (Message Archiver).

So a couple of questions

 

1. Does the Message Archiver have to be up and running for it to connect to the database? or does the Database make a connection first then the Message Archiver is a seperate piece?
2. Does this indiciate there is an issue with the IM&P connecting to the database, even thought it says (Message Archiver) in the error message at the end?

3. Are the Database tables created automatically before the message archiver?

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