07-12-2019 04:49 AM
I have set up a Oracle Database and configured it in IM&P. I have then selected this Database under the Compliance Settings - Message Archiver and then tried to start the Message Archiver, but it just does not start.
The Database connectivity has a failure with
The following Cisco Unified IM and Presence Service node to external database server connections failed: x.x.x.x >> devdev (Message Archiver).
So a couple of questions
1. Does the Message Archiver have to be up and running for it to connect to the database? or does the Database make a connection first then the Message Archiver is a seperate piece?
2. Does this indiciate there is an issue with the IM&P connecting to the database, even thought it says (Message Archiver) in the error message at the end?
3. Are the Database tables created automatically before the message archiver?