07-25-2019 09:55 PM
Hi,
We are trying to move towards network based recording (Gateway XMF). The recording works for a normal call between Cisco phone and external caller but as soon as there is a conference call there is silence in the recording. Has anyone faced this issue?
Below is the call flow: -
Mobile -- SIP --CUBE -- SIP --CUCM --Phone 1 -- conference -- phone 2
CUCM version 11.5
AQM for call recording
The above set up works if we do network based recording based on phone (BIB).
Would appreciate any help or guidance.
Let me know if any information is required.
Regards,
Sam